Sovereign by design. HIPAA-grade by default.
Sensitive Protected Health Information stays inside a controlled, audited environment. Never sent to public commercial AI models. Never used to train anyone else's system.
Localized LLM stack
Our voice models run on hardware inside a dedicated, HIPAA-compliant enclave — or, for enterprise deployments, inside your own data center. No prompts, transcripts, or patient context are ever routed to third-party foundation models.
- Fine-tuned open-weight models we host and audit
- PHI redaction before any diagnostic logging
- Zero training on your patient data — ever
EHR integration, done right
Secure read/write integrations with the systems your staff already trusts. The AI and your humans are always looking at the exact same calendar and patient record — no divergence, no ghost bookings.
Eight controls between a patient's voice and a leak.
AES-256 at rest
Encrypted storage across every layer, keys rotated automatically.
TLS 1.3 in transit
Modern ciphers only. Legacy protocols disabled.
PHI redaction
Sensitive fields are stripped from logs before persistence.
BAA included
Business Associate Agreement signed with every customer.
SOC 2 Type II
Independently audited controls, refreshed annually.
Data residency
Choose US, EU, or on-prem for full sovereignty.
No model training
Your data trains your workflows — never our public models.
SSO & SCIM
Okta, Azure AD, Google — clean identity across the org.
A short walk from ring to record.
A simplified view of what happens between a call arriving and your team taking action. Every arrow crosses an encrypted, audited boundary.
- 1. Encrypted telephonySRTP voice ingress terminates at our edge — no third-party recording.
- 2. Local speech + LLMASR and reasoning run on dedicated GPU nodes we own and audit.
- 3. PHI-aware routingRules engine decides: AI handles, or hand off to a human.
- 4. EHR syncAny booking or note writes back to your EHR with staff attribution.
- 5. Immutable audit logEvery decision is timestamped, signed, and exportable.